This Privacy Policy explains how SZ the tailor collects, uses, and shares personal information when you visit szthetailor25.com, make an online purchase, create an account, or contact our support team.

This policy covers our online store. It does not describe separate information collection that may take place during an in-person visit to our local store.

1. Information We Collect

Information You Provide

Depending on how you interact with our store, we collect:

  • Contact information: your name, email address, and phone number if provided.

  • Order information: your billing and shipping addresses, items purchased, order value, and order history.

  • Account information: information you provide when creating or updating an account.

  • Customer support information: messages, return requests, photographs, and other details you submit when requesting assistance.

Please provide only the information needed for your inquiry. Do not send full payment card numbers, card security codes, or account passwords by email or through our contact form.

Payment Information

Payments are processed through Stripe. Payment details are collected and processed through the payment service used at checkout.

We receive information needed to manage your payment and order, such as payment status and transaction references. We do not store your full card number or card security code on our servers.

Information Collected Automatically

When you use our website, our website systems and integrated services may collect:

  • IP address and approximate location derived from it.

  • Browser, device, and operating system information.

  • Pages viewed, links clicked, and interactions with the website.

  • Referring websites, advertising sources, and visit times.

  • Cookie identifiers and similar online identifiers.

  • Shopping activity, such as adding items to your cart or completing a purchase.

2. How We Use Information

We use personal information to:

  • Process payments and fulfill orders.

  • Arrange shipping and provide order updates.

  • Manage customer accounts.

  • Respond to inquiries and handle cancellations, returns, refunds, and replacements.

  • Detect and prevent fraud, unauthorized transactions, and website misuse.

  • Maintain, troubleshoot, and improve the website.

  • Understand website traffic and shopping activity.

  • Measure advertising performance and support advertising activities, subject to applicable choices and requirements.

  • Maintain business records and comply with applicable obligations.

Order confirmations, shipping updates, and responses to support requests are service communications.

If we offer promotional email subscriptions, we will use your email for that purpose when you choose to subscribe or as otherwise permitted by applicable law. You can unsubscribe from promotional emails using the instructions in those messages. Unsubscribing does not stop communications needed to service an order.

3. Cookies & Similar Technologies

Our website uses cookies and similar technologies to support store functions, analytics, and advertising.

These technologies may help:

  • Keep items in your shopping cart.

  • Maintain account sessions and website security.

  • Remember preferences.

  • Understand how visitors use the website.

  • Measure purchases or other activity following an advertisement.

  • Support relevant advertising, depending on the features enabled and your choices.

You can manage or delete cookies through your browser settings. Blocking certain cookies may affect account access, shopping cart functions, or checkout.

Where required, we will request consent before using nonessential cookies or similar technologies.

4. Google Analytics & Google Ads

We use Google Analytics to understand website traffic and how visitors interact with our store. We use Google Ads to promote our products and measure advertising performance.

These services may receive information about your device, browser, online identifiers, pages visited, and interactions with our website. The information collected and its use depend on the features enabled and applicable privacy settings.

Where advertising personalization or remarketing features are enabled, information about website activity may also be used to help show relevant advertisements.

Learn more about how Google uses information from websites that use its services.

You can manage personalized advertising preferences through Google My Ad Center. Google also provides a Google Analytics opt-out browser add-on for supported browsers.

These options have different scopes. Changing Google advertising preferences does not disable cookies needed to operate our store.

5. How We Share Information

We share information as needed with service providers and business partners that support our online store, including:

  • Payment services: Stripe and relevant payment partners to process payments, refunds, and fraud checks.

  • Shipping and fulfillment providers: parties preparing and delivering orders, including USPS, UPS, or FedEx as applicable.

  • Website and technology providers: hosting, maintenance, security, and communication services.

  • Analytics and advertising providers: including Google Analytics and Google Ads, as described above.

  • Professional advisers and authorities: where necessary for business administration, legal obligations, or the protection of rights and safety.

We may also disclose relevant information in connection with a merger, acquisition, or transfer of our business, subject to applicable requirements.

Third-party services may process information under their own privacy terms. You can review Stripe’s Privacy Policy and Google’s Privacy Policy for details about their practices.

6. Advertising Data & Privacy Choices

Sharing online identifiers and browsing or shopping activity with advertising providers may be treated as a “sale,” “sharing,” or processing for targeted advertising under certain state privacy laws, depending on how the services are configured and used.

Where applicable, you may request to opt out of these activities by contacting [email protected]. We will handle requests according to the requirements that apply to our business.

You can also use the Google controls and browser settings described above.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy.

Retention depends on the type of information, our relationship with you, and the need to:

  • Fulfill orders and provide customer support.

  • Handle returns, refunds, payment disputes, and fraud investigations.

  • Maintain accounting and transaction records.

  • Meet applicable legal requirements.

  • Resolve disputes and protect business records.

Some information may need to be retained after an account is closed or a deletion request is received.

8. Information Security

We use reasonable technical and organizational measures designed to protect personal information.

No website, transmission method, or storage system can guarantee complete security. Please keep your account credentials private and contact us if you suspect unauthorized use of your account.

9. Your Privacy Requests

Depending on where you live and which laws apply, you may have rights to:

  • Request access to personal information we hold about you.

  • Correct inaccurate information.

  • Request deletion of information.

  • Obtain a copy of certain information.

  • Opt out of certain advertising-related processing.

  • Appeal a decision about a privacy request.

To submit a request, email [email protected] and describe what you would like us to do.

We may need to verify your identity before acting on a request. Please do not send identity documents unless we explain why they are needed and how to provide them securely.

Some requests may be subject to exceptions, including information we must retain for transaction records, fraud prevention, or legal obligations. Where applicable, an authorized agent may submit a request on your behalf, subject to verification of their authority.

We will not discriminate against you for exercising privacy rights provided by applicable law.

10. Children’s Privacy

Our online store is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so we can review the situation and take appropriate action.

11. External Links

Our website may link to social media platforms or other external websites. Their collection and use of information are governed by their own privacy policies.

Please review those policies before providing personal information through an external service.

12. Changes to This Policy

We may update this Privacy Policy when our website, services, or information practices change.

The revised policy will be published on this page. Where required, we will provide additional notice or obtain consent for material changes.

13. Contact Us

For privacy questions or requests, please contact:

SZ the tailor
Email: [email protected]
Address: 4217 4th St N, St. Petersburg, FL 33703, United States
Customer Support Hours: Monday–Saturday, 9:00 AM–5:00 PM ET, excluding U.S. federal holidays.